Terms & Conditions

Hello and welcome to the Yoke – a Store website. It is important to take the time to read these terms and conditions. By continuing to use this website and its services, you explicitly agree to the Terms and Conditions set out in this document which forms a legally binding contract between you and Yoke – a Store (henceforth “Yoke”).

Website Availability

While every effort is made to ensure that the Website and Online Shop is available and accessible, Yoke cannot guarantee 100% service availability. The website may experience unplanned outages, downtime or be temporarily unavailable for any reason. Yoke reserves the right to disable or restrict access to the website to perform updates, maintenance and other technical housekeeping functions but will endeavor to keep disruptions of service to a minimum. We will not be liable if for any reason all or any part of the Website is unavailable at any time, for any length of time.

Intellectual Property

The intellectual property rights in all software and content made available to you through this website remains the property of Yoke and that of our Suppliers and Licencors. This includes our website, data, software, content, text, titles, names, images, illustrations, graphics, animations, video, logo, trademark, trade names or service marks. Accessing, viewing or otherwise using the website does not grant any licence or right to use the content presented for any purpose without written authorization from Yoke or the respective rights owners.

Accuracy, Timeliness and Completeness

We have taken proper care and precautions to ensure that the information we provide on this Website is accurate. However, Yoke cannot guarantee, nor accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on this Website or on any linked site. In the event of inaccurate information found on the site, Yoke reserve the right to correct and update content without notice. The information contained on this Website should not take the place of professional advice.

Prices & Currency

All prices quotes on the website and ensuing transactions are charged in Australian Dollars (AUD). Any other currencies quoted are only provided as approximates. For transactions using currencies other than Australian Dollars, the final amount debited from your account may vary slightly depending on the conversion rate used by your bank. Prices listed for products and charges are inclusive of Goods and Services Tax (GST) unless stated otherwise.

Payments

The Yoke web store accepts credit card payments for online purchases via Stripe payment gateway. Details on Stripe’s Terms and Conditions and Privacy Policy are available at https://stripe.com/au/terms.

Shipping & Delivery

Upon successful order placement on the Yoke web store, please allow up to 72 hours, excluding weekend or public holidays, for your order to to be processed prior to delivery. Yoke uses Australia Post as our delivery partner and timelines for receipt of your package is dependent on the shipping options selected during checkout and final destination of your package. Deliveries to country and remote regions may require additional time. Please refer to https://auspost.com.au/parcels-mail/sending-in-australia/domestic-parcels for more information.

Shipping charges are automatically calculated using Australia Post’s parcel-post API based on the number of items bought, their dimensions and weight matched against Australia Post’s current satchel and parcel dimensions. Distances calculated is between Inglewood, Western Australia (6052) and the nominated shipping address as defined during the checkout process. Yoke currently offers standard satchel/parcel post and Express options.

Refunds & Exchanges

Yoke endeavors to ensure that packages are delivered on time an din good condition, however, it is important to inspect your packages and note any damage upon receipt of delivery. Should the product/s ordered be damaged or faulty, please contact Yoke within 24 hours, supplying proof of purchase and clear evidence of damage. Yoke will respond to any such claims within 48 hours and may offer a refund, replacement or store credit upon investigation of said claim.

Limitation of Liability

Yoke takes no responsibility for the accuracy of any of the content or statements contained on this Website or in relation to our Services. Statements made are by way of general comment only and you should satisfy yourself as to their accuracy. Further, all of our Services are provided without a warranty with the exception of any warranties provided by law. We are not liable for any damages whatsoever, incurred as a result of or relating to the use of the Website or our Services.

Indemnification

You agree to indemnify Yoke and hold Yoke harmless from and against any and all liabilities or expenses arising from or in any way related to your use of this Website or the Services or information offered on this Website, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and solicitors fees of every kind and nature incurred by you or any third parties through you.

Governing Law

Yoke [ABN 88 189 105 385] is a business registered and operated from Western Australia. The Terms and Conditions set out in this document are governed by and construed in accordance with the laws of Western Australia. Any disputes concerning this website are to be resolved by the courts having jurisdiction in Western Australia.

Yoke retains the right to bring proceedings against you for breach of these Terms and Conditions, in your country of residence or any other appropriate country or jurisdiction.